Shipping policy

Shipping

  • You are requested to ensure you or any person known to you is available at your given delivery address to receive the courier on intimation of intended delivery. We are not responsible for packages returned/ left at doorsteps/outside delivery address due to non availability of a trusted person at the delivery address to hand parcels to. As these may be high value deliveries please do give this your kind attention.

  • For domestic shipments any additional tax as applicable should be borne by the customer

  • For international shipments based on the country of import, our carrier may need to get customs clearance for your goods before delivering them to you. Any additional taxes, import duties, customs charges levied by the country of import will be chargeable to the customer.

  • The products will be shipped in 3 working days from the date of the order confirmation. International delivery schedules are subject to any delays at transit, entry, customs and location accessibility points.The above timelines doesn’t apply for ' made to order/bespoke ' items. The timelines for such orders is determined by the effort involved in making the product & will be conveyed to you at the time of the payment.

  • The tracking details of the shipment along with the carrier information will be mailed to you once the product is out for delivery.

  • All our products are quality checked and come in a tamper proof packaging. Please do not accept the delivery if you notice that the package is tampered or damaged. In such events we request you to take photos of the tampered/damaged area, do not sign acceptance of the package, and return the package back to the carrier. Should you accept such a package, it will be deemed that the product was received in a good condition.

  • Please note that we are unable to re-route/ redirect any shipments once they are dispatched. Please therefore check and verify your shipping address is correct for product delivery. 

    Still have a question? We are happy to help, if we can. Email us at indriyacurations@gmail.com, or call/ message/Whatsapp us on +61 427 287 358.

    Best,
    Team Indriya